Your Rights As a Parent or Patient

Your Rights As a Parent or Patient

A nurse talks with a patient’s mom.

We are partners in providing excellent care and services. Learn how we empower patients and families to participate in care at Penn State Children’s Hospital.

An employee in the Office of Patient Relations at Penn State Hershey talks on the phone

Contact Patient Relations

If you have concerns or questions about parent or patient rights, please contact Patient Relations at 717-531-6311.

Patient feedback

We want your time at the Children’s Hospital to be positive. If you have concerns, complaints, or suggestions, we’d like to hear from you. Learn more about resolving patient complaints.

Get involved

  • Family Advisory Council - comprising former patients, patients’ family members, and hospital staff, the council focuses on creating an extraordinary patient and family experience.
  • Advisory Council of Teens - ACT is made up of teen-aged patients and former patients who work together to create an extraordinary team experience at the Children’s Hospital.
  • Advocate for your loved one- learn how to make sure your family's interests are represented in a care plan.