Patient Satisfaction

Patient Satisfaction


A former patient at Penn State Children’s Hospital.

At Penn State Children’s Hospital, patient satisfaction is a priority for us.

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Have a question? Call us at 800-243-1455.

Our Little Miracle

Young baby in a crib on her belly smiling.

Can’t say enough about the NICU nurses at Penn State Hershey!! We had a 98 day stay and never had a negative encounter!!! Thank you for taking such amazing care of our little miracle, and us!

Read more about our story


Young 13 year old girl sitting on a couch holding a small tshirt, one saying my heart was fixed, and the back of the tshirt saying I've always been perfect

13 years ago, we handed you over to Dr. “House” [Dr. Weber] and they handed us a pager, and we watched as they wheeled you down the long cold hallway for heart surgery.

Read more about Katie's story

Kids Helping Kids

Three young children, two girls and one boy, standing underneath a tent on a lawn in front of a house selling lemonade.

Six year old twins, Adam and Anna and their friend Emerson decided to have a lemonade stand to help the boys and girls at Hershey Medical Center. All proceeds went to Child Life Program’s wish list.

Read more about their memorable day


Young toddler laying on a bed with a white bedspread laying inside a green picture frame with beads smiling.

Keiran was 12 months old when this photo was taken. He has been admitted to Hershey 13 times and has had 9 surgeries there so far! He is a beads of courage participant.

Read more about Kerian's story