Plan Your Child's Stay

Plan Your Child's Stay

Preparing for your experience at Penn State Children’s Hospital makes the experience easier for everyone.

Our goal is to make your experience at Penn State Children's Hospital as pleasant and easy as possible. You can help by preparing for your visit and taking advantage of the resources we offer.

A Penn State Children's Hospital family care coordinator talks to parents about patient resources.

Contact Us

If you have questions about planning for your child's stay, please contact Patient Experience at 717-531-4638.

Arrival and admissions

Be ready for your child's procedure: See how to get here, where to park, and what to bring. View arrival and check-in details.

Before your visit

Preparation can help relieve some of the anxiety you or your loved ones may feel over your upcoming visit. You can be better prepared by:

  • Pre-registering your child
  • Talking to your insurance company and reviewing our billing process
  • Looking into financial assistance options
  • Researching local accommodations
  • Communicating with schools, teachers, and coaches

Plan ahead for your child's hospital visit.

During your visit

We have staff, spaces, and other resources specifically devoted to supporting families while they're staying with us.

Meet your care team

A team of talented health care professionals will handle various aspects of your child's clinical, emotional, and educational needs. Learn about their roles, how to identify them, and who to talk to when you need help.

Take advantage of your spaces and activities

Our Family Resource Center, Ronald McDonald Family Room, and family lounges are a few of the places you can go to relax and take a break.

From playrooms to sibling workshops, we offer plenty of options for supporting pediatric patients and siblings.

After your visit

We want you make sure you're as prepared as possible for the transition from hospital to home. Learn what to expect during the discharge process, and see the resources we offer for continued support.