Arrival and Check-In

Arrival and Check-In

An Admissions employee at Penn State Children’s Hospital helps a patient check in.

Be ready for your child's procedure at Penn State Children's Hospital by knowing what to bring, where to park and how to check in.

Before the Procedure

Your nurse will give you specific information about surgery preparation, such as when to stop food and drink and when to arrive at the hospital. Plan to stay with your child before and after surgery.

Please note that patients under the age of 18 must be accompanied by a parent or guardian. Additionally, depending on the unit, a parent or legal guardian is required to stay overnight with patients under the age of 16.

Details about how to get ready for a specific surgery can vary. If you have questions about preparing for surgery, please contact your nurse or call 800-243-1455 to reach our CareLine.

What to bring


To make your child more comfortable, please bring:

  • Comfort items, such as a pacifier, stuffed animal, or blanket

  • Special formula and medical equipment

To make it easy to identify your things, we recommend that you label all items you bring with you.
 
Please do not bring any valuables.

How to get here and where to park


The Children’s Hospital is located on the campus of Penn State Health Milton S. Hershey Medical Center: 600 University Drive Hershey, PA 17033  Get step-by-step directions.

You can park for free at the Centerview Parking Garage or valet park at the main hospital. Learn more about where to park.

Check in at admissions

Enter through the main hospital entrance and go to the admissions area, located in the main lobby.
Map of the Penn State Health Milton S. Hershey Medical Center.
Map of the Penn State Health Milton S. Hershey Medical Center

Download a Penn State Health Milton S. Hershey Medical Center map (PDF).

You can also get a map at the Information Desk, located inside the main hospital entrance. In the admissions area, you’ll complete the necessary paperwork. You may also request that we “Do Not List” your child as a patient in our directory. If you make such a request, callers and visitors will be told that your child is not a patient. Mail, gifts, and flowers will be returned to the sender. When you’re done with the check-in process, you’ll be escorted to the surgical unit in the Children’s Hospital.

Contact Us

We're available 24 hours a day for questions about arrival and check in.

Call 800-243-1455